Who We Are

Permission opened its doors in 2000 as Australia's first full-service email marketing agency. We recognised at the time that email marketing represented the first true customer engagement channel for digital marketing.

As new digital channels became available, and the digital marketing landscape changed, so did we. We invested time and resources into understanding new digital domains and how they could be used for customer engagement as well as sales growth.

Through that journey we recognised that channel expertise on its own wasn't enough for creating enduring profitable business growth for our clients.

We have now developed our expertise and experience in four key areas:

In doing so, we have been able to deliver healthier results for our clients.

The key to making it all work is achieved by leveraging the power of consumer permission. This is what sets us apart from other digital agencies.

Interested in finding out more?

Take a look at what we do and who we work for, or contact us.

Meet our Managing Director,
Jeremy Glass

Jeremy has spent the last fifteen years working in the internet and digital marketing space working in technical, marketing and operational roles. For the last ten years his role is that of Managing Director of Permission, a Digital Relationship Marketing Agency he co-founded.

With Permission he has built market-leading online customer engagement programs with blue chip clients such as Huggies, MasterFoods, Domino's Pizza, Nestle, IBM, ESPRIT, Telstra, Vodafone and P&G.

Jeremy began his career as a marketer with Procter & Gamble in a traditional marketing and brand management role. He then went on to pioneer the integration of interactive and digital marketing strategies into mainstream marketing plans, working across the Asia Pacific Region as P&G's first Internet Marketing Manager.

Prior to founding Permission Jeremy was a partner with Internet Marketing Consulting Firm, QEDOnline.

Jeremy has held positions on a number of internet and marketing industry associations including the e-marketing task force with the Australian Direct Marketing Association (ADMA) and held a position on the ADMA Digital Marketing Council Executive Committee.

Jeremy is a regular on the speaker circuit and has regularly delivered sessions on Digital Relationship Marketing and Online Customer Loyalty at events such as AdTech, Online Retailer, ADMA Forum, The Customer Show and The Incentive Show conferences.

Connect with Jeremy Glass on LinkedIn

Interested in finding out more? contact us.